Denis Filipkin
Founder of LALAPAM
Built for my wife. Refined for your business.
How it started
My wife is a hairstylist and makeup artist. She rented a creative space, saw clients for hair and makeup, and kept all her bookings in a paper notebook. Forgotten entries, double-booked time slots, lost contacts — it happened all the time.
I decided to build a simple Telegram bot. All it could do was book a client for a time slot and send a couple of reminders. Nothing fancy. But it solved the problem.
And then I got hooked
The bot worked, but I wanted to make it better. First I added an admin panel to see the schedule. Then — online booking via Telegram Mini App so clients could book themselves. Then — a rule engine that automates routine without a single line of code. Then — ready-made booking scenarios, so pages, rules and notifications assemble themselves instead of being wired by hand.
Every new feature grew from a real need. Not from a roadmap on a board, but from a conversation — "wouldn't it be nice if...".
Why it's safe for your business
Today LALAPAM is not a weekend bot but a full-featured platform: online booking, product sales, payments, multi-channel notifications and automation. It works in the browser, as a Mini App in Telegram and MAKS, and as a standalone PWA on your phone.
I run the project alone — and that changes the speed, not the scale. You deal directly with the person who builds everything: the feature you need ships in days instead of dissolving into a corporate backlog. Support is a personal conversation, not a ticket in a queue.
Every day since January 2025 I write code and ship updates — this isn't an abandoned pet project but a working tool that, among others, my wife's salon runs on. And I deliberately build LALAPAM differently from typical CRMs: free notifications via messenger instead of paid SMS, your own app without the App Store, no-code automation — all at a fair price with no hidden fees.
The questions people ask about a one-person team
What happens to the service if you stop working on it?
It is written into the offer agreement, not into promises. I may discontinue the service only after 60 calendar days' notice (clause 12.2). After termination your data is kept for another 30 days, and within that window you may request an export or account restoration (clause 12.3). The contract is with a registered sole proprietor with a name, tax ID and address — all of it in the footer of every page.
Where is my clients' data stored?
On servers in Russia: databases holding personal data of Russian citizens are located in the country (clause 8.4 of the privacy policy). Connections run over TLS, keys and tokens are stored encrypted, and backups are created automatically and encrypted too. Organizations are isolated from each other — the salon next door cannot see your base.
One person — does that mean waiting a week for an answer?
There is no round-the-clock shift, and I do not promise an SLA. But there is no first-line support either: you write straight to the person who can fix it, not to someone who forwards the ticket.
What if you lose interest?
I have worked on LALAPAM every day since January 2025, and the salon it all started for runs on it. Meanwhile nothing ties you down: billing is monthly, there are no long contracts, and while a single person takes the bookings the plan is free — no time limit and no card.
Platform documents: Terms of Service, Privacy Policy, Data Processing Agreement
Try it on your own schedule
While a single person takes the bookings, the platform is free — no time limit, no card and no cap on bookings. Add your services, set the hours and send clients the link. If something's missing, write to me directly: right now every piece of feedback genuinely changes the product.